Bed Bath & Beyond

Bought a $50 gift card for my granddaughters birthday. She tried to use it today and was told they can't accept the card because they are in bankruptcy. I can file a claim but it may take up to a year. That is some lousy business practices! Shame on you!

Our normal go to store in Largo Mall was closed. We drove to Countryside Mall in Clearwater Fl. When arrived and asked a question if an employee on the floor she was extremely rude. The lady trying to ring up my order was a total flake. After three attempts for her to do it correctly, we left. The drove to St Petersburg. We purchased our products there

I ordered two "2 Drawer Vertical File Cabinet with Lock & Bookshelf, Printer Stand with Open Storage Shelves; Item #*******" and they were damaged with bent metal parts, numerous parts with chipped paint, cracked drawer bottoms, and parts that were dented.

So I ordered a foam bean bag chair for $125 online when it arrived there was zero foam in it it's just a cover then I found out it cost $40 for 10 lb of foam and this chair takes 100 lb of it on top of that the blankets I ordered they sent the wrong colors worst online shopping experience I have ever had if I could give them less than one star like a tenth of a star that's what I'd give them. I do plan on contacting the better Business bureau about it

I ordered a pair of these lampshades. They arrived in separate boxes. Both had the fabric coming away from the frames. One had the spider (it attaches to the harp on the lamp) and the majority of the shade all crushed down with a bunch of those air filled bags sitting on it. They are very poorly made. I am not sending them back as I know it will take forever to receive a refund. I'll take it as a loss and go to Lowes.

I ordered the 600 GSM Bathroom Towel set in dark brown for $91.47. I was delivered quickly but it was not brown. I don't know what this color is they sent me but it's terrible. They feel and look cheap.
The return- I couldn't find any place to print the return label in the instructions so I had to call. A very nice and helpful woman named Armida helped me. This review has nothing to do with her just the product. Then I had to pay $15.33 "label fee". That is almost 17%! Yeah. I guess it cost that much to print a label! Now I have to find a box to fit 18 towels into and take it to UPS. I am afraid UPS will charge me a fee but I hope not. This is my first order with them and definitely my last. I'm ordering from Amazon. No box, no return charge and super simple.

I ordered 15 items two weeks ago, haven't gotten them yet, sent two emails still nothing! Email says the server can't answer!

Purchase picture. Employee at Arlington, Tx store said even though store closing I could return it within 30 days. I went back to return it a few days later and she lied and said she didn't say it could be returned. I said run the security footage. I left this store realizing this entire company's down fall include people who don't have good values.

I have shopped at BB &B for years. But, unfortunately, their recent move to jump on the band wagon of punishing anything and anyone with conservative views is beyond my comprehension. When will the censorship and mistreatment of Christian conservative Americans stop.? Because they have become intolerant of our politics, I can no longer support this business. At some point we must fight back. This is my line in the sand. Good bye, Bed Bath & Beyond.

I saw an ad for a beach chair it showed it all apart and together so i bought it
A picture of a beach chair came
Their computer messed up yet they blame me
I bought a beach chair yet they won't send it to me instead i get a picture
Don't shop here

I feel like you don't know a business until you've had a problem with them.

I was really annoyed because I ordered a glass bowl and it arrived totally shattered because it was packed so poorly.

But I'm still leaving a four star review because of how the issue was handled. I contacted them through their chat function and was promptly apologized to and given a refund without having to go through the hassle of returning the shattered item.

Therefore, in spite of the packing mishap, I will definitely continue giving them my business.

I ordered a white kitchen sink that ended up being off white. When I asked for a return (multiple times) I was ignored. I haven't heard anything in a month and a half.

I made and order beginning in June July it is now the end of July they took my money bur I cannot find out were my order us!they send me and e mail you cannot call them. They do not answer your e mail. Hate these group...

No way of contacting them by phone only email but they haven't replied to my emails and still not received my orders.Very bad service and wondering if this is a scam site.The people that I paid my money to is different from this site as that is where they told me to pay when paying for my goods was ABS KOONTY.

I bought 15 items they shipped it and they only shipped 1. They showed order complete I contacted them and they fixed it but it took a bit. And I probably will not order again.

Ntftytn.shop is a scam site putting a web page over legitimate sites. I ordered three large items. They went as far having a tracking number to get a cheap little elastic knee support brace delivered. So they were trying to delay for time to keep money.

Where do I start...I don't dislike this company. I have ordered from them and shopped in their stores many times. I also have ordered from Overstock.com with no issues. The combination of the two? Not good. I think some of these companies hope that they make it so difficult to resolve an issue with an order or refund that the customer just gives up and goes away. That is not me, but I resent the time I have to spend on it because they should value their customers more. I ordered a bread machine and they sent me an iron. Took 5 days for them to pick up the product, then they would process a replacement. So that's one week. Waited another week to allow time to process. No bread machine. I call them. Oh...that item is out of stock. Did they process my refund like they should have? No...wasn't even aware until I called. Now they have to cancel the replacement (because they don't have one), but processing my refund is going to be a problem because it was processed as a replacement. Granted none of this is my fault. So now they have to send something to "management" to approve my refund. That will take a few days. Called again. Asked where is my refund? Oh they are going to process today (seriously?) and it will take 3-5 days. I don't know about anyone else but I don't have the time or patience to deal with this nonsense. Wish me luck on getting my refund. Order from Amazon.

I ordered 4 Corning ceramic soup mugs. Three came packed in a large box with loose bubble wrap, two out of the three were smashed. The replacement order of two mugs came with one smashed because they were both put in the same bubble wrap. It's just stupid lazy workers and poor supervision. Poorly trained employees. Warning: don't order from Bed Bath and beyond.com. This will be the next company to go down the tubes. UPS Delivery Agent could hear the broken items but left them anyway.

Will NEVER purchase from Overstock or B&B.
They put discounts out there that DON'T APPLY!
What a huge waste of my time!

Poor experience with Bed Bath & Beyond customer service. I originally placed my first order for two Design Toscano King Tut Sarcophagus Wall Sculptures with a 25% discount offer. I came back to the store site the next day and made a purchase at approximately 8:50PM and ordered an additional Design Toscano King Tut Sarcophagus Wall Sculpture. At my checkout the 25% discount code was still activated during my second store visit. However, I did not receive any type of discount during checkout. I immediately contacted customer service through chat and was told that I was only entitled to a 15% discount. I requested to cancel the order and the representative ended my chat session. The next morning at approximately 9:02am, I called customer service and requested my order be cancelled and was informed by the representative that the order would be canceled. With this information, I placed a new order for two additional Design Toscano King Tut Sarcophagus Wall Sculptures with the advertised 15% discount amount. Several hours later, I received an email stating that my previous order omitting the discount could not be canceled because the order status changed to "Submitted to warehouse for processing." I called customer service to explain the situation and the status of my new order with the discount changed to "Submitted to warehouse for processing" during the call after the agent pulled up my account and told me my previous order couldn't be canceled. I informed the representative of my intentions to refuse delivery for the items and my tracking numbers were withheld from my order page. I called and requested the tracking information and was told the item hadn't shipped. Meanwhile, I received a delivery notification from the carrier stating that the item was scheduled for delivery the next day.
Altogether I will have purchased five wall sculptures when I clearly only want four. This distasteful tactic is a ploy to force customers into keeping items they don't want or go through the annoying hassle of paying extra money for the return and have your money tied up for days waiting on the refund. Withholding the tracking numbers and tracking information is a clear attempt in preventing me from intercepting the package and refusing delivery. These are clearly bad business practices that need to be addressed.

I order a coffee table from them, because I though quality is going to be bettered, on n on well is been over 2 weeks, and no table but they got my money same day. I call they inform me that deliver was done to my old address but not to worry that they are sending me other table but I call again n they lie to me at this time this guy, told me, that he was going to open a case! So what they think? But I will report them

Terrible customer service. They DO NOT accept their own coupons if the emailed you in Canada from New Jersey, USA and you try to redeem in USA? They take 60 days to remover an old email so I could sign up for emails in USA. I will be spending my money elsewhere from now on

Ordered 2 bamboo pillows, $58, i received 2 micro fiber pillows, (which are in walmart for $5 each) been almost a month and still have not received a refund and a sent back the garbage they sent me, all bed bath says is contact seller. WHY... they were ordered from bed bath beyond. Never order from bed bath beyond again, time to call solve it 7