CVS

CVS will never have all of your prescriptions at the same time. They will either tell you their machine is down or I have all but or our shipment didn't even come today Etc lies! I am now again without a prescription I must take every day. CVS does not care instead of just telling you you need to go to another location or another Drug Company all together they just let you suffer they we'll just get your money from the next person. So go ahead and die they don't care!

The price of OTC medications and General Merchandise at CVS is more expensive then it should be. This is a large chain and as such buys in bulk and gets preferential pricing which it does not pass to customers. Every product such as aspirin, Tylenol etc was cheaper to begin with in Harmons. This is a grossly overpriced store. They have even been sued in several states for overpricing prescription drugs. It's ridiculous. The V in cvs stands for value something you really don't get at this store!

CVS is becoming more of a hinderance to my health than any good. I cannot take my medication consistency on a month basis because of their lack of….so much. They should not be in business. They fill and make decisions based on their own judgements. I constantly have to go without meds that most pharmacist and all doctors advise you to never stop abruptly….it's ethically and morally disrupt. They withhold medication that is detrimental to go without.

When will senior management deal with the bad morale and stressed out staff. Not to mention those excessively long register receipts that have coupons that expire before you can get back to use them. My sense is Senior Management is too greedy to care. After all it cost a lot to maintain 4 private jets.

CVS HEALTH. OTC Benefits through catalogue. Cx's should not receive any gummie vitamin or meds. Through the shipping or mail unless your packaging is to keep such like items safe from the heat. This common sense. You sent items you know will melt if not package correctly. Seniors have placed hope this benefit and to have your mind set on an item only to receive is not good. If it was an oversight ok but still the feedback from your customers should be taken seriously.

Can never get a prescription filled without some problems. They refill orders that are not auto refill. Say they don't have prescription refill orders when they do, just not looking, since doctor writes out a prescription for 1 month (dates them for each month until next recheck need for the medicine in 3 months) and sends to the pharmacy. Medication is one that shouldn't be stopped all at once.
They only 1 time admitted to this mistake.
Get so pissed off at them I could scream.

They take no responsibility for their errors because of course they are perfect. There have been way to many hassles with them filling my prescriptions in a timely manner. Robo call tells you it's ready and half the time it's not. Some of their employees are very rude without consequence

When I go to sign in on the CVS app for prescriptions, when I put in my password it always says invalid password. So I reset the password and the prompt tells me that it has been accepted, but then when I go to sign in again it says invalid password. So I go through the whole thing over and over again changing the password having it accepted and then it tells me invalid password again. There was a time when that app worked perfectly fine and I never had any trouble with it, but not now. I don't even want to deal with it anymore.

Bad customer service. If I could give it zero stars i would. I have had 3 bad out of 4. Long waits. When I bring up and issue with the phone # they tell me I need to fix it by calling corporate. Maybe I am old fashioned, but what happened to customer service. I waited over 30 minutes with only one car in front of me.

Always long lines. Takes days to get prescriptions filled. Drive thru usually closed. Usually can't get thru on the phone no matter how long you wait. There is nothing positive that I can say about my local CVS pharmacy. I don't blame the employees. There is just never, ever enough help there.

Ordered a CeraVe Moisturizing Cream from CVS online. This cream is a lifesaver for my dry skin, especially during the harsh winter months. It's non-greasy, absorbs quickly, and is free from any irritating fragrances. The shopping experience on CVS was intuitive with clear product descriptions, and I even snagged a discount

They can't answer phones. You can call or be standing in the store when the phones are going crazy and no one seems to even care. I am forever not having my medication when I need to take it. I take Trulicity for my A-1c and they can't seem to ever get it on time. They wait until the day before I need it and then say oh we can't get it right now. This is ridiculous. Was with Walgreens for 20 years and never had issues. Sad day when insurance made us switch to this incompetent company.

I am African American and have been treated terribly by CVS Pharmacy. I have a chronic health condition and CVS has deliberately tried to prevent me from obtaining my medication. Staff has yelled at me in front of other customers. I believe that CVS has an issue with me because of my ethnicity. Staff are extremely rude and unprofessional. They would rather have me get sick instead of assisting with my healthcare. They want me to get sick. That is why I have been having problems getting the medications I need. They want my health to fail because of my ethnicity. I have experienced the same problems with two pharmacies. This must stop immediately before someone gets sick and dies.

The person who answered the phone called me a liar when I tried to return an online lipstick that had already been used… what an ifiot

I went to the CVS in Rockwell, I had a 40% off coupon,my item was $30 and she took out her calculator and said it would be $28. I said do you really think 40% off $30 is $28? She said yes and showed me her calculator and looked at me like I was stupid. I never got to use the 40% off because there's only so long you can argue with idiots. She still thinks she was right and was acting like I was being a pain in the butt.

They don't properly train you the right way in the minute clinic. CVS will hire you then degrade you for not being properly trained. In the period of their orientation they will fire you on your day off then point the finger at you. Then to say you're terminated! They wouldn't give you don't stand a chance their be careful when looking for employment cause CVS doesn't give a damn!

With the shortage on certain medications you would think that certain staff could at least be a bit kinder to the customers. There is one particular staff member ( I will not make her name public out of respect, even though she doesn't really deserve respect) who has been with CVS for many years, and I have never once witnessed her be kind, or non-condescending to customers. I worked at this location many years ago with this staff member and I believe she goes out of her way to be cruel. I will no longer use CVS for my prescriptions for myself or my family. Yes, one bad apple can ruin the bunch.

Our local CVS pharmacy failed to provide us with free COVID test kits even though we are on Medicare and their website said they do. Then, after I contacted them in writing three times asking them to remedy the situation and reimburse us for the price of the kits, they were so unprofessional as to not even respond to our request one way or the other. CVS was our pharmacy of choice; now it is on our DO NOT PATRONIZE list.

I had to battle CVS to receive my medications and my pain medications were always on back order. Horrific service, zero follow-ups, and totally uncaring staff. A really sad environment to get healthy.

In the past two weeks I interacted with Pharmacist Ben. On the first occasion, the pharmacist told me there is a new pneumonia medication and wondered if I had received it. I told him I was seeing my doctor at the end of the week and would inquire from him as to whether I should get it. Last week I picked up a medication and Pharmacist Ben had attached a memorandum calling attention to the fact that this drug may interact negatively with another I am taking. I emailed my doctor who replied that this caveat is true in some cases, but my dosage was so low that it is not a problem. In both cases I was so grateful that Pharmacist Ben, in the midst of a very busy practice, took time to speak with me and later attach a memorandum to my prescription. I am blessed to have such a caring pharmacist.

CVS charges $8.99 for a family size box of Cheerios
18 ounces. That is outrageously price gouging and about $4.00 higher than any other store. Most of the boxes on the shelf were damaged, they were either crushed or split down one side because the box was poorly glued.

Their website needs a lot of work to resolve a lot of issues. It's buggy, it's difficult to check your orders/status, sometimes the orders section goes blank, etc. Customer service is only reachable telephonically and via email. They should get with the times and have chat support.

Put in for a simple Rx refill. Literally 3 weeks later they still have multiple excuses why it wasn't filled. First they said it was not in stock on the phone then after the app says 2 weeks later it will be ready on the coming Sunday I go there the next day and they say oh the insurance won't let us fill because it only for 30 days and not 90 days. Wtf is that first of all! You should be able to get 30 days if you want, who is the insurance dictating how many days of meds you can get. Then cvs corrected that and then said it will be ready the next day. I drive over there the next and now they say it's out to stock so now it's been 3 weeks. Later after I'm home they said cvs in another part of the city has plenty so why can't they transfer the med to my primary pharmacy in the first place instead of making me wait weeks for a med that I need to take daily. I use the app to get the medication delivery. Delivery person apparently came to my complex but never rang the doorbell or anything. I call Cvs and they said med was returned to them because no one opened the door! Seriously?! They can't reset it in their system so Now I have to wait another few days to get the med. This is absolutely ridiculous!