Office Depot

Just went to Office Depot with a stapler I purchased within the last month that I was unable to open to put staples in…. The sales clerk was not helpful at all…. He was not able to resolve the problem and did not offer any alternative. Left the store very dissatisfied! Extremely POOR customer service! Amazon or Staples, you are now my go to store.

Would not give me credit for multipack refurbished OFFICE DEPOT ink cartridges. Only the black cartridge was opened. It would not work in printer because it did not have HP chip in it, so I didn't open the rest of the cartridges in the pack. The manager said I could not get a refund because it was expired and I did not have the receipt. It was an OFFICE DEPOT brand and it did not work because it had no chip, not because it was expired. So it was defective when I bought it. Ridiculous that they won't give store credit for their own defective product. I will not shop at Office Depot or Office Mac or their online sites again.

The ODS online printing is significantly cheaper when it works BUT certainly not worth the 2 hours of trying to get it sent to the local store. This is the 2nd time (and the last time) I've had a nightmare of order not going through. When you call for assistance, there are limited English speakers only and no supervisor or ability to route calls to the US. The in store folks at Office Depot, Hull St, Midlothian VA are fantastic but their hands are tied when trying to work with ODS.

The Cape Coral Office Depot on Pine Island Road is a total waste for printing copies, unless you have unlimited time to waste. After many visits I have always had to go elsewhere. The machines do not work. The employees are few (two) and they have long lines because they don't work much either. Today, one in three printing machines was working, about normal. But, it quit after I was down to only two waiting ahead of me.

I prefer Staples because they confirm the delivery TO the CUSTOMER. Office Depot drivers just leave everything by the door, don't ring the bell, and take off.

I needed a simple printing job. So I jumped online and placed an order online to pick up my copies at 7:00 pm. Instead of waiting for the notification email to arrive, saying the order was ready for pick up, I decided to drive to the store that i chose to "save time". However, It is 7:33 pm and here I am waiting for the email. I contacted them through the chat to let them know I was here and to find out about the status of my order. But it was useless. I had to get out of the car and went into the store m, only to find out that there is only one person at the printing desk and there is a queue of 10 people in front of me. They advertise the printing service as "skip the line by ordering online". Well, don't waste your time. The only reason why I gave them two stars is because their printing website was very easy to use.

Stay away charged my card twice two separate transactions for the same item then canceled both orders then made me wait days for a refund leave them alone you have been warned!

Do not lean on Office Depot for any printing needs. I've tried 6 times to find a store to fulfill my simple order.
Ordered online as well. Failed every time. They are simply not equipped to do business in the service arena! Enjoyed the service while it was good, but moving on.

The store I go to is convenienttly located and easily accessible. They usually have what I need but some of their prices could be better, considering they are a large corporation with the attendant buying power. Overall, they do a good job.

I will never ship their online website. I am waiting f now over a week for a refund. If I could give them a zero I would. Office Depot you have lost any further business

El PEDRO MOJICA DE SERVICIOS TÉCNICOS ME ORIENTO EXCELENTE MENTE SOBRE LO QUE MEJOR LE CONVIENE PARA LOS ESTUDIOS DE MIS NIETOS. EXCELENTE VENDEDOR.

I bought an almost $500 desk. The unit was not available at my local store so I had to purchase online. It was literally DROPPED off while I was a work - damaged with the end of the box destroyed. I immediately sent pictures and called OD and my CC company trying to get them to pick up or for me to bring back to the store. OD is stating I never contacted them and are pushing now for payment. Do they not realize people keep emails and phone records? Horrible customer support. I will never buy from here again.

Ordered bulk office supplies for my work (pens post-its, ink cartridges etc) and they took a few days longer than quoted to arrive. I called up and I guess there was a storm back east that caused complications and delays. They issued me store credit as an apology and the girl on the line was very friendly about it. I truly hope they are listening, because I will be back!

Don't buy from this company because their customer service doesn't keep their word. My realspace Treswell bonded leather fell apart after 3-year warranty period but Office Depot offered me a complimentary replacement on back and seat cushions. This was last May 2022. I have been calling customer service ever since last May checking on cushion(s) availability which never are. Today, 7 Mar
2023 their phone rep tells me that Office Depot is not obligated to replace my cushions since it is a complimentary order.

I have been buying the same paper for 3 years and the price has eased up from $30 to $38. Two weeks ago I paid $38. Today, started to buy another box and it is now $88! How does that happen in 2 weeks? I am shocked and appalled.

I went to Office Depot o but a desktop PC. I was told they did not have what I was looking for but they could order of for next day pick-up. When I went to the desk to place my order, I was told I had to make my order online. I did not have a computer that worked so I called 1-800-GO-DEPOT and placed my order for next day pickup. After placing my order and accepting my payment and charging me twice they canceled my ordered. I went to Office Depot at Chantilly Crossing in Chantilly, Va, I was told that the order was never put in. I called Office Depot on what happen they had no explanation but I was charged and would get my money back in 3-5 days and they do not do next day pickup. After 5 days nothing so I call Office Depot and I was told I was charge twice it would take 3 to 7 business days to get my money back. The person I was talking with could not understand my concern so I asked to talk to a supervisor. When talking with a supervisor she could care less and when I ask her name she said they were not allowed to give their last name. She told I was only charged once but I was twice by Office Depot and my bank they charged me twice. After placing an order paying twice having my order canceled I could not get an explanation and nobody was willing to help me. After looking at add on my computer it said next day pickup but your customer service they do not do next day pickup. I will never buy from Office Depot ever again. Nobody seems to know anything, worse service ever. I anybody ask me I will tell them to stay away from Office Depot

I have been shopping with office depot for years I mean 20 years. Today I experienced the worst customer service and the worst service render. I'm looking to get something printed and laminated and on the website it has no ways to upload and easy to do so or start an order and, when I had to reach out to a text message corporate to make it happen they gave me the email address to store #2191, great I got some kind of connection and then, when I emailed them they gave me a link. How do businesses rely on so many steps when you are just trying to get a print and laminate of two pages. I got an email that stated there were some questions and to call. So I called and the person on the phone was extremely rude and said he was not going to do the order because they don't do email orders. (yet you have no way to upload an order unless you have a masters) I'm a simple customer that just wants a print job done. Every time I go into a Office Max/Office Depot there dead. Maybe focus on your customers, It might give UPS or Staples there run for their money. Save your time and money and stop shopping here,

I asked for a Teacher Discount and I was told it only applies for 2 weeks in August! What? Teachers work and purchase ALL YEAR LONG FOR OUR CLASSES AND STUDENTS! What kind of support is that?! I will not be purchasing from Office Depot and will share with my colleagues NOT to purchase any supplies as well!

I just had the worst experience ever. I am a small business owner I have used my local store at congress ave and boynton beach blvd in florida for many years. I went to drop a big job and I was told by the printing manager that they close at 7pm I was in shock really? Since when? This is disturbing because I only use office depot. They have lost a customer. Gave 2 star bc they always done a good job. Please do better with your communication with the customer's.

I liked Office Depot before it started merger talks with Staples, but now I expect a new competitor to emerge over time for the new combined chain which is likely to raise prices as a monopoly at least in our market on things not sold at Costco or WalMart. I have especially enjoyed shopping the clearance items at Office Depot that let me buy items I would never have considered at their original price. Beware though of low quality gift items sold during the holidays that simply doesn't last well.

I don't know if Office Depot bought out Foray pens, but the pens that come up when I look for them on Amazon and Walmart and Office Depot come up under the Office Depot brand. They SUCK the ink balls up at the end of the pen, the ink gets everywhere. I am left handed and as I write my hand goes over what was just written and smears on the paper, my hand and anything else that the side of my hand touches.

I get decent prices and good customer support. Most items will deliver free to my home, saving the hassle of a trip to the store.

This store is a shadow of what it used to be, hardly any products, most product on shelf are old or out of date, staff are not caring, the return policy is maxed out at 14 days, the Allstate extended warrantee they sell is a complete joke, the store will not honor it you have go through a major drama just to get in contact with Allstate. Etc etc etc. will never, ever be shopping with this chain ever again. Horrible experience.